Privacy Policy

1. Information We Collect

When you book an event or purchase tickets at The Ivory On Park, we collect information necessary to process your reservation, including:

• Name, email address, and phone number
• Event preferences and guest count
• Payment information (processed securely through Stripe)
• Communication preferences for event reminders

2. How We Use Your Information

We use your information to:

• Process bookings and ticket purchases
• Send event confirmations and reminders
• Respond to inquiries and provide customer support
• Improve our services and venue offerings
• Send promotional communications (with your consent)

3. Data Security

We implement industry-standard security measures to protect your personal information. Payment processing is handled by Stripe, a PCI DSS compliant payment processor. We do not store complete credit card information on our servers.

4. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing
• Resend: Email communications
• Twilio: SMS notifications and reminders

These services have their own privacy policies governing how they handle your data.

5. Your Rights

You have the right to:

• Access your personal data
• Request corrections to your information
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent for data processing

6. Cookies

We use essential cookies to maintain your session and provide core functionality. We do not use tracking or advertising cookies without your consent.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

8. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website.